What happens if Receiver refused the delivery ? What does the courier do with the refused orders ?
Knawat has a clear policy regarding orders shipping and delivery that once the order is delivered to the shipping company, Knawat is not responsible for any compensation in
the event that the customer refuses to receive the order or refuses to pay any customs fees incurred on it. In such cases, the package is destroyed by the shipping company
We recommend that our valued customers follow up with their orders from their Knawat Dashboard and through the tracking numbers we provide to check if any customs fees
are imposed on the orders and avoid delaying or destroying them.