Knawat Integration with e-commerce platforms
Knawat is compatible with various e-commerce platforms. You can connect your store with knawat if your store platform is one of these : Shopify Woocommerce OpenCart Magento 2 Expand Cart Youcan If your store platform is not listed above, your website
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What happens if Receiver refused the delivery ? What does the courier do with the refused orders ?
Knawat has a clear policy regarding orders shipping and delivery that once the order is delivered to the shipping company, Knawat is not responsible for any compensation in the event that the customer refuses to receive the order or refuses to pay any
Dress Material
Hello some customers are asking about the material of the dresses. Is there a way to determine this? Thanks
Basic Plan
Hello If you are on the basic plan does the customer get invoice with Knawat logo and branding?
How can I create a sales order manually from Knawat dashboard ?
1. Log in to your account in Knawat 2. Click on Sales Orders 3. Add the products you want to order by using the Product’s SKU number with the size of each one of them 4. Fill in the required field for customer’s contact info (
Are there new products?
Yes, we work on providing the latest new products so we are always updating.
What are the working hours at Knawat?
Knawat provides service to its customers at the official working hours, starting from 09:00AM until 06:00PM, every day from Monday to Friday. Knawat is not available on official holidays and we are happy to serve our customers as soon as the official
Can orders be merged?
Knawat policy does not support merging more than one order currently, but it is possible to create a new order with additional products and it will be processed for shipment with the associated order if it has not been delivered to the shipping company
What are the API keys? Where can I find my Store's API keys ?
API keys are necessary to integrate your store with Knawat and are used to identify your store in Knawat and sync products and orders. You can get the API keys as follows : From Knawat Dashboard, Go to store settings > Integration. Copy and paste your
Are there discount coupons ? How can I get them ?
Discounts on subscription plans are applied from time to time. You can benefit from these discounts by using a discount coupon that will be sent to you via email, announced on our social media accounts, or on our community page.
What is Cash On Delivery ? Does Knawat provide COD as a payment method ?
Cash on Delivery is a type of payment method where the recipient (the customer) makes payment for the order at the time of delivery rather than in advance. Cash on delivery can also be referred to as collect on delivery since delivery may allow for cash
Is there a daily limit for the number of variations allowed in Shopify ?
There is a limit on Shopify (not importify) when the number of variants exceeds 50,000 in total https://d.pr/i/6TC65i If the store has more than 50,000 variants, the number of variants that can be imported is limited to 1000 variants per day. The only
Is it possible to Auto-categorize products on Magento 2
You can categorize imported products from Knawat to Magento 2 using the extension ''Smart Category'' available for Magento 2. The extension allows to dynamically change the product selection according to a set of conditions. Please refer to the following